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Stella and Simon
Tandem Hammocks
Cat Condo

Privacy Policy

What information do we collect?


We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.


When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

      To personalize your site experience
         (Your information helps us to better respond to your individual needs)

     •  To improve our website
         (We continually strive to improve our website offerings based on the
         Information and feedback we receive from you)

     •  To improve customer service
         (Your information helps us to more effectively respond to your customer
         service requests and support needs)

       To process transactions
         Your information, whether public or private, will not be sold, exchanged,
         transferred, or given to any other company for any reason whatsoever,
         without your consent, other than for the express purpose of delivering
         the purchased product or service requested.

       To administer a contest, promotion, survey or other site feature

       To send periodic emails
         The email address you provide for order processing, may be used to send
         you information and updates pertaining to your order, in addition to
         receiving occasional company news, updates, related product or service  
         information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, please email us at Please include ‘Opt Out’ in the Subject line of your email.

How do we protect your information?

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.


We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.


After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Do we use cookies?


Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.


We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.


Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties (service providers) who assist us in operating our website, conducting our business, or servicing you. These third parties agree to keep this information confidential and are prohibited from using your personally identifiable information for any other purpose. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.


Our website may contain various technologies (i.e. action tags, web beacons) that employ common internet techniques using non-personally identifiable visitor information about your habits and usage of our site. These technologies may be conducted through our third party advertising partner. Non-personally identifiable information is collected without any direct association with you specifically. This information is used to compile aggregated statistics such as numbers of clicks, broad demographic information, types of browsers and platforms etc.


Third party links


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.




Many customers like to share their good experience with us and others. We appreciate the positive feedback and it helps others recognize the benefits of our products/services. Testimonials can be submitted via email to We post these customer testimonials on our website. We do not generally obtain the customer’s consent prior to posting these testimonials. We will use only the personal identification information you provide in the text of the testimonial. If you wish to limit your identification please sign your testimonial using only your first name and the state in which you reside. If at any time you want your testimonial removed please contact us. Please include ‘Remove Testimonial’ in the Subject line of your email.


California Online Privacy Protection Act Compliance


Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.


All users of our site may make any changes to their information at anytime by logging into their account (control panel) and going to the 'Edit Profile' page.


Children’s Online Privacy Protection Act Compliance


We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not knowingly collect or use any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. However, we have no way of distinguishing the age of individuals accessing our website. If a child has provided personal information on our site without parental consent, the parent or guardian should contact us to remove the information and opt out of future communications.


Online Privacy Policy Only


This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions


Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at


Your Consent


By using our site, you consent to our privacy policy.


Changes to our Privacy Policy


If we decide to change our privacy policy, we will post those changes on this page.


Contacting Us


If there are any questions regarding this privacy policy you may contact us using the information below.


1131 C 7th Ave

Vero Beach, Florida 32960 USA


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